Listen

Engaged residents, families and staff on transforming an operating aged care site into a diverse community with retail, public open space and broader residential uses including student accommodation and affordable housing.

Translate

A Strategic, empathetic and flexible approach balanced overall long-term benefits with understanding and planning for short term impacts. 

Land

Strong acceptance and support

Minimised fear and anxiety of short-term change and relocation through consistent, transparent and supportive communications process.