Listen

Strong community resentment towards acquisition of a quarry, which resulted in a 10-year resident levy. Council needing to influence community sentiment to generate buy-in for its vision to convert the quarry into open space.

Translate

Designed and implemented a long-term engagement strategy tailored to the specific needs and interests of individual stakeholder groups. 

The strategy remained adaptable as public sentiment evolved, to continually develop a shared vision.

Land

Transformed community hostility into support and excitement. Built confidence and trust by establishing a community reference group that enhanced transparency in decision-making.